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Automation

Automation

Systems Tai Chi

Dec 5, 2025

•

5 min read

Systems Tai Chi

Turning constraint into momentum

Automation

Revenge of the admin

Nov 7, 2025

•

5 min read

Revenge of the admin

Who's serving who?

Work

+2

Same ingredients, different kitchen

Oct 10, 2025

•

5 min read

Same ingredients, different kitchen

Choose a seasoned cook

Automation

Exit not found (please consult the minotaur)

Aug 8, 2025

•

5 min read

Exit not found (please consult the minotaur)

Familiarity is not mastery. It’s just a longer leash.

Base Operations

+3

An Ideal Customer Profile walks into a bar...

Jul 25, 2025

•

5 min read

An Ideal Customer Profile walks into a bar...

Searching for patterns over profiles

AI

+2

Horses with roller skates

Jun 6, 2025

•

4 min read

Horses with roller skates

Or how not to use AI unless you’re keen on high-velocity chaos

Decisions

+2

Spotting quick wins

Apr 25, 2025

•

3 min read

Spotting quick wins

Here’s another freebie for newsletter subscribers. A simple tool that helps you spot quick wins for AI and automation in your business.

Decisions

+2

How to apply AI and automation in your business

Apr 4, 2025

•

4 min read

How to apply AI and automation in your business

Top-down or bottom-up

Base Operations

+2

First trimester

Mar 20, 2025

•

4 min read

First trimester

Earlier this week someone asked me what I’d been making since starting on this adventure

Work

+2

Automation vs Augmentation

Feb 27, 2025

•

4 min read

Automation vs Augmentation

I've been watching the business world tear itself apart over automation versus augmentation. It's like watching two groups argue whether a knife is for cutting or slicing.

Base Operations

+2

Quantum of Slipper

Feb 20, 2025

•

4 min read

Quantum of Slipper

The weirder the technology gets, the more of it I'm doing

Software

+2

Surprising kindness

Feb 6, 2025

•

4 min read

Surprising kindness

Pretty much everyone has warned me off helping small businesses

AI

+1

The vomit comet

Jan 30, 2025

•

5 min read

The vomit comet

How are UK SMEs using AI and automation?

Base Operations

+2

Stop working so hard

Jan 23, 2025

•

4 min read

Stop working so hard

Many small business owners feel like they’re on a hamster wheel. I help them get off it.

Base Operations

+2

The small business advantage

Jan 16, 2025

•

5 min read

The small business advantage

This week I’ve been really grateful for some help from friends

Base Operations

+2

Free-fall parachute crochet

Jan 9, 2025

•

6 min read

Free-fall parachute crochet

Take it from me - you can try to crochet a parachute while in free-fall, but it won’t work. You will eventually hit the ground. Hard. It’ll hurt.

Work

+3

Operation Monorail

Dec 19, 2024

•

6 min read

Operation Monorail

The offer is taking shape

Work

+2

Automating with your tone-of-voice

Nov 29, 2024

•

3 min read

Automating with your tone-of-voice

Using generative AI without sounding like a robot

Work

+3

Five Years

Nov 21, 2024

•

5 min read

Five Years

What to expect over the next five years

Software

+1

Getting started with automation

May 16, 2024

•

2 min read

Getting started with automation

Want to reduce your workload and stress by automating some tasks? Find out how to get started.

Work

+2

Evergreen AI principles

May 2, 2024

•

4 min read

Evergreen AI principles

In the trough of disillusionment, general negativity is to be expected. The genie is out of the bottle so we should get on with adapting to it.

Automation

What should you automate?

Jul 28, 2022

•

3 min read

What should you automate?

Automation operates on tasks, not entire jobs

Decisions

+2

Decision models and trust

Jul 30, 2018

•

6 min read

Decision models and trust

I’m interested in why decision models are important, now and in the unfolding future

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